Legal

Terms of Service

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From everyone at Eduaide.Ai, thank you for using our products! We build them to help you do your best work. Because we don't know every one of our customers personally, we have to put in place some Terms of Service to help keep the ship afloat. When we say "Company", "we", "our", or "us" in this document, we are referring to datasamy, Inc. ("Eduaide.Ai" or "Eduaide"). When we say "Services", we mean our websites, including www.eduaide.ai, and any product created and maintained by datasamy, Inc. That includes Eduaide.Ai, whether delivered within a web browser, desktop application, mobile application, or another format. When we say "You" or "your", we are referring to the people or organizations that own an account with one or more of our Services. We may update these Terms of Service ("Terms") in the future. Typically these changes have been to clarify some of these terms by linking to an expanded related policy. Whenever we make a significant change to our policies, we will refresh the date at the top of this page and take any other appropriate steps to notify account holders. When you use our Services, now or in the future, you are agreeing to the latest Terms. There may be times where we do not exercise or enforce a right or provision of the Terms; however, that does not mean we are waiving that right or provision. These Terms do contain a limitation of our liability. If you violate any of the Terms, we may terminate your account. That's a broad statement and it means you need to place a lot of trust in us. We do our best to deserve that trust by being open about who we are, how we work, and keeping an open door to contact us atcontact@eduaide.ai.

Account Terms

  • You must be a human 18 years of age or older and have the legal authority to enter into these Terms.
  • Accounts registered by "bots" or other automated methods are not permitted. Accounts created by those under the age of 18 are also not permitted.
  • You are responsible for maintaining the security of your account. Eduaide.Ai cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
  • You are responsible for all content posted to and activity that occurs under your account.

AI Disclaimer

Eduaide.Ai provides teachers with a workspace to aid in the design and development of educational materials. While our AI tools are designed to suggest and implement evidence-based instructional practices and generally enhance the instructional planning process, it is important to note the following:

  1. Human Oversight: Eduaide.Ai is not a substitute for the expertise and nuanced contextual understanding of skilled educators. As such, users should review and adapt AI outputs to ensure they meet the specific needs of their students and align with their institution's educational goals and standards. The final decisions in instructional design should always be made by qualified educators who understand their context and unique needs.
  2. Accuracy: While we strive to provide accurate and useful AI assistance, the AI's suggestions are based on statistical patterns and the processing of vast amounts of data, and may not always be perfectly accurate or suitable for every context. Educators should verify the information and make necessary adjustments.
  3. Privacy: We are committed to protecting your privacy. Any data shared with our AI is handled in accordance with our privacy policy.
  4. Responsibility for Use: You are responsible for reviewing, editing, and approving AI-generated outputs before using them with students or sharing them in any instructional context. You are also responsible for ensuring your use of AI outputs complies with applicable laws, school or district requirements, and your professional obligations.

Note that violating the terms of using the AI system can result in account revocation. By using our AI tools, you acknowledge these points and agree to use AI assistance as a supplementary resource in your instructional design process.

Acceptable Use

You agree to use the Services only for lawful and authorized purposes. You may not, and may not permit others to:

  • use the Services in any way that violates applicable laws or regulations;
  • upload, generate, or distribute content that infringes third party intellectual property or privacy rights;
  • attempt to gain unauthorized access to accounts, systems, or data;
  • introduce malware, malicious code, or harmful payloads;
  • interfere with, disrupt, or degrade the Services, including through abusive automation, scraping, or denial-of-service behavior;
  • reverse engineer, decompile, or attempt to discover source code or underlying models except where prohibited by law;
  • circumvent product limits, safety controls, or access restrictions;
  • share credentials or use another user's account without authorization.

Payment, Refunds, and Plan Changes

  • If you are using a free version of one of our Services, it is really free: we do not ask you for your credit card.
  • For paid Services that offer a free trial, we explain the length of trial when you sign up. After the trial period, you need to pay in advance to keep using the Service. If you do not pay, we will freeze your accounts access to premium features and it will be inaccessible until you make payment.
  • Prices are presented as tax-inclusive where required by law. Where required, we will collect and remit applicable taxes on your purchase.
  • We process refunds according to our refund policy.

Refund Policy

If this is your first Eduaide Pro payment and you are not satisfied, contact us at contact@eduaide.ai or by using our contact form within 14 days of the charge. Eligible first payments are refunded in full. Renewals are not refundable.

We may decline a refund if the account has already used Pro well beyond the free plan. Refunds typically appear on the original payment method within 3–5 business days. School and district licenses follow the signed contract.

Cancellation and Termination

  • You are solely responsible for properly canceling your account.
  • If you cancel your Eduaide Pro subscription, you will not be charged again. You keep access until the end of the period you already paid for. Cancellation is not a refund, and we do not prorate unused time. Refunds are handled separately under our refund policy.
  • We have the right to suspend or terminate your account and refuse any and all current or future use of our Services for any reason at any time. Suspension means you and any other users on your account will not be able to access the account or any content in the account. Termination will furthermore result in the deletion of your account or your access to your account, and the forfeiture and relinquishment of all content in your account. We also reserve the right to refuse the use of the Services to anyone for any reason at any time. We have this clause because statistically speaking, out of the hundreds of thousands of accounts on our Services, there is at least one doing something nefarious.
  • Verbal, physical, written or other abuse (including threats of abuse or retribution) of a Company employee or officer will result in immediate account termination.

Modifications to the Service and Prices

  • We make a promise to our customers to support our Services as long as Eduaide.Ai continues to operate. That means when it comes to security, privacy, and customer support, we will continue to maintain any legacy Services. Sometimes it becomes technically impossible to continue a feature or we redesign a part of our Services because we think it could be better or we decide to close new signups of a product. We reserve the right at any time to modify or discontinue, temporarily or permanently, any part of our Services with or without notice.
  • Sometimes we change the pricing structure for our products. When we do that, we tend to exempt existing customers from those changes. However, we may choose to change the prices for existing customers. If we do so, we will give at least 30 days notice and will notify you via the email address on record. We may also post a notice about changes on our websites or the affected Services themselves

Uptime, Security, and Privacy

  • Your use of the Services is at your sole risk. We provide these Services on an "as is" and "as available" basis.
  • We reserve the right to temporarily disable your account if your usage significantly exceeds the average usage of other customers of the Services. Of course, we'll reach out to the account owner before taking any action except in rare cases where the level of use may negatively impact the performance of the Service for other customers.
  • We take many measures to protect and secure your data through backups, redundancies, and encryption. We enforce encryption for data transmission from the public Internet. There are some edge cases where we may send your data through our network unencrypted.
  • When you use our Services, you entrust us with your data. We take that trust to heart. You agree that Eduaide.Ai may process your data as described in our Privacy Policy, including to provide the Services, maintain security, prevent abuse, comply with law, and improve the reliability and performance of our products as described in that policy. We as humans can access your data for the following reasons:
    • To help you with support requests you make.
    • To the extent required by applicable law.
    • To safeguard Eduaide.Ai
    • On the rare occasions when an error occurs that stops an automated process partway through.
  • We use third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Services.

Copyright and Content Ownership

  • All content posted on the Services must comply with U.S. copyright law.
  • You give us a limited license to use the content posted by you and your users in order to provide the Services to you, but we claim no ownership rights over those materials. All materials you submit to the Services remain yours.
  • We pre-screen input to check whether the input contains non-educational related queries and reserve the right (but not the obligation) in our sole discretion to refuse or remove any content that is available via the Service.
  • The Company or its licensors own all right, title, and interest in and to the Services, including all intellectual property rights therein, and you obtain no ownership rights in the Services as a result of your use. You may not duplicate, copy, or reuse any portion of the HTML, CSS, JavaScript, or visual design elements without express written permission from the Company. We reserve the right to rescind any permissions if you violate these Terms.
  • You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Services, use of the Services, or access to the Services without the express written permission of the Company.

Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless datasamy, Inc., its affiliates, and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (1) your content; (2) your use of the Services; (3) your violation of these Terms; (4) your violation of applicable law; or (5) your infringement or misappropriation of a third party right, including intellectual property or privacy rights.

Copyright Complaints (DMCA)

If you believe content on the Services infringes your copyright, you may submit a notice to our designated copyright contact at contact@eduaide.ai. Your notice should include enough detail for us to identify the work, identify the allegedly infringing material, and contact you to follow up. We may remove or disable access to allegedly infringing material and may terminate repeat infringers when appropriate.

Features and Bugs

We design our Services with care, based on our own experience and the experiences of customers who share their time and feedback. However, there is no such thing as a service that pleases everybody. We make no guarantees that our Services will meet your specific requirements or expectations. We also test all of our features extensively before shipping them. As with any software, our Services inevitably have some bugs. We track the bugs reported to us and work through priority ones, especially any related to security or privacy. Not all reported bugs will get fixed and we don't guarantee completely error-free Services.

Warranty Disclaimer and Limitation of Liability

To the maximum extent permitted by law, the Services are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We implement commercially reasonable safeguards and reliability practices. However, no online service can guarantee uninterrupted availability, error-free operation, or absolute security.

To the maximum extent permitted by law, datasamy, Inc. and its affiliates, officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, or for any loss of profits, revenues, goodwill, business opportunities, data, or use, arising out of or related to the Services or these Terms, even if advised of the possibility of such damages.

Some jurisdictions do not allow certain disclaimers or limitations, so parts of this section may not apply to you. No part of these Terms limits liability that cannot be limited under applicable law.

Any claim arising out of or relating to the Services or these Terms must be brought within one (1) year after the event giving rise to the claim, unless a longer period is required by law.

Dispute Resolution and Governing Law

These Terms and any dispute arising out of or relating to the Services or these Terms are governed by the laws of the State of Maryland, without regard to conflict of law principles. You and Eduaide.Ai agree that any claim or dispute will be brought exclusively in the state or federal courts located in Maryland, and each party consents to personal jurisdiction and venue in those courts.

General Legal Terms

  • Entire Agreement. These Terms, together with our Privacy Policy and any additional terms incorporated by reference, constitute the entire agreement between you and Eduaide.Ai regarding the Services.
  • Severability. If any provision of these Terms is held unenforceable, the remaining provisions will remain in full force and effect.
  • No Waiver. Our failure to enforce a provision is not a waiver of our right to do so later.
  • Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.
  • Force Majeure. We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, acts of government, labor disputes, internet or infrastructure failures, or security incidents.
  • Survival. Sections that by their nature should survive termination, including ownership, disclaimers, limitations of liability, indemnification, dispute resolution, and general legal terms, will survive termination.
  • Notices. You agree that we may provide notices to you by email, in-product notice, or posting updates on our website. Legal notices to us may be sent to contact@eduaide.ai.
Adapted from the Basecamp open-source policies / CC BY 4.0

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